Last Updated: 9 October 2026
1. Introduction
Welcome to NKWAPI.COM (“NKWAPI,” “we,” “our,” or “us”).
NKWAPI.COM provides WhatsApp marketing and business messaging tools that enable businesses to manage contacts, send broadcast messages, run marketing campaigns, and communicate with their customers.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, register for an account, purchase our services, or use our platform.
By using NKWAPI.COM, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
Depending on how you use our services, we may collect the following information.
2.1 Account Information
- Name and business name.
- Email address and mobile number.
- Login credentials and account preferences.
- Business profile and account configuration details.
2.2 Contact and Messaging Information
When you use our WhatsApp marketing tools, we may process:
- Customer names and phone numbers.
- Contact lists uploaded by you.
- Message content, templates, and campaign information.
- Campaign scheduling and delivery status.
- Message engagement information, where available.
- WhatsApp business account identifiers and related configuration details.
You are responsible for ensuring that you have the necessary permissions and lawful grounds to upload and use customer information through our platform.
2.3 Payment and Transaction Information
We may collect transaction references, subscription details, invoices, payment status, and billing information.
Payments may be processed by third-party payment providers. We do not intend to store complete payment card details on our servers.
2.4 Technical Information
We may collect IP addresses, browser type, device information, access logs, cookies, and diagnostic information to operate, secure, and improve our services.
3. How We Use Your Information
We may use information to:
- Create and manage user accounts.
- Provide WhatsApp broadcast and business messaging services.
- Process subscriptions, payments, and renewals.
- Manage contacts, campaigns, templates, and scheduling.
- Provide technical support and respond to enquiries.
- Prevent fraud, abuse, spam, and unauthorized access.
- Monitor service performance and troubleshoot errors.
- Send important service, billing, and security notifications.
- Meet applicable legal and regulatory obligations.
- Improve the reliability and functionality of our platform.
We will not use customer contact lists uploaded by a user for unrelated marketing purposes unless we have an appropriate lawful basis and provide any required notice or obtain any required permission.
4. WhatsApp and Third-Party Service Providers
NKWAPI.COM operates as a seller or reseller of messaging-related services. Depending on the service purchased and the technical integration used, service delivery may involve WA Mantra, WhatsApp, Meta, hosting providers, payment processors, and other technology providers.
Information may be shared with these providers when reasonably necessary to activate accounts, process messages, maintain integrations, complete payments, provide support, or secure the service.
These providers may process information under their own terms, privacy policies, and applicable contractual arrangements.
NKWAPI.COM does not own or control WhatsApp or Meta and cannot independently guarantee how third-party platforms process information or make account-related decisions.
5. Customer Responsibilities and Consent
If you upload or import customer information, you are responsible for:
- Obtaining appropriate consent or having another valid legal basis for processing and communication.
- Informing your customers about how their information will be used where required.
- Sending messages only to recipients you are legally permitted to contact.
- Maintaining records of relevant permissions where appropriate.
- Respecting unsubscribe requests and other communication preferences.
- Removing or suppressing contacts who no longer wish to receive messages.
You must not use NKWAPI.COM to send unlawful, deceptive, abusive, unsolicited, or otherwise prohibited communications.
6. Sharing of information
We may share information with:
- Service providers supporting hosting, messaging, analytics, and technical operations.
- Payment processors for transaction processing and verification.
- Authorized personnel and support providers who need access to perform their duties.
- Government authorities or law enforcement when disclosure is legally required.
- Professional advisers where necessary for legitimate business or legal purposes.
- A successor entity in connection with a lawful business restructuring, merger, or transfer, subject to applicable requirements.
We do not sell personal information merely because it is processed through our platform.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, meet legal obligations, and protect our platform.
Retention periods may differ depending on the type of information, the service used, and applicable legal requirements.
Where information is no longer required, we will take reasonable steps to delete or anonymize it, subject to applicable retention obligations and technical limitations.
8. Data Security
We use reasonable technical and organizational measures intended to protect information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Users are responsible for protecting their login credentials and promptly notifying us of suspected unauthorized access.
9. Cookies and Similar Technologies
We may use cookies and similar technologies to maintain sessions, remember preferences, improve website performance, analyze usage, and support security.
You may manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
10. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of personal information associated with your account. You may also withdraw consent where processing relies on consent, subject to legal and contractual limitations.
To submit a request, contact support@nkwapi.com.
We may need to verify your identity before acting on a request. We will respond in accordance with applicable legal requirements.
If you are a business customer and the information concerns your own customers, we may direct you to make the request through your business account where appropriate.
11. Children's Privacy
NKWAPI.COM is intended for business and professional use and is not designed to solicit personal information directly from children.
Users must not upload children's personal information or use our services to target children unlawfully. Where applicable law requires parental consent or additional safeguards, users must comply with those requirements.
12. International Data Transfers
Some of our service providers may process or store information outside your country of residence.
Where applicable, we will take reasonable steps to ensure that such processing is carried out in accordance with relevant legal requirements and contractual safeguards.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable law.
The updated version will be published on this page with a revised “Last Updated” date. Where required, we will provide additional notice or obtain consent.
14. Contact Us
For privacy-related questions, requests, or complaints, contact:
Website: https://nkwapi.com
Email: support@nkwapi.com
NKWAPI.COM
WhatsApp Marketing and Business Messaging Platform